Service REPAIR & WARRANTY INFO
SSI HAS A COMPLETE REPAIR FACILITY AND SKILLED TECHNICIANS READY TO SERVICE AND SUPPORT YOUR PURCHASE.
Ship magnetic locator units to be repaired to:
SubSurface Instruments Inc.
Attn: Service Department
1230 Flightway Dr.
De Pere, WI 54115 USA
Call us at:
+1 (920) 347-1788
email us at:
repairs@ssilocators.com
Leak Detection Repairs to
Logic 1 Engineering
Attn.: Bob Miller
1817 Woodlawn Avenue. Salem, VA 24153-4219
Call Bob at:
(540) 986.8406
email Bob at:
bob.miller@logic1engineering.com
Repair policy
ML-1, ML-1M, ML-3 Standard, ML-3 Long | PL-VF Series, PL-TT Series, Wireless Inductive Clamp
Any repairs made that are not covered by the SSI Warranty will be billed for parts, labor, shipping, and handling. Repair quotes will be provided, and customers must provide prior authorization for the repair in writing. Allow 5 business days for the repair and return. Repairs have a 12-month warranty.
See our Trade-In allowance program to receive a valuable discount on a new equivalent SSI product.
SSI’s team of skilled technicians is qualified to quickly repair PIPE & CABLE LOCATORS to their original factory specifications.
Simply contact SSI with your model type, problem, or issue, and send your locator to the SSI factory repair facility. Our technicians will expedite your repair quickly and to your satisfaction.
